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Top Questions

Q. A widget suddenly stopped working. What can I do?

Q. I forgot my master password. Can I open locked notes?

Q. I forgot my master password used to back up notes to my device. Can I restore my notes?

Q. I changed devices. How can I restore the notes on the new device using online backup?

Q. I changed devices. How can I restore the notes on the new device using device backup?

Q. I reset my device. How can I restore my notes using online backup?

Q. I reset my device. Can I restore my notes using device backup?

Q. I signed up for online backup service with Google account (Facebook account). Will my notes be synced to Google (Facebook)?

Q. Are there ColorNote versions for other OS besides android, such as PC version?

Q. I get an error message that says “Feature unavailable: Facebook Login is unavailable for this app as we are updating additional details for this app.” when I sign in to online backup with Facebook account.